Terms & Condition

1. Acceptance of Terms

1.1. By accessing or using the services provided by Darjeeling Trails (“we,” “our,” or “us”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our services.

2. Booking and Reservations

2.1. Booking Confirmation: All tour package bookings are subject to availability and will be confirmed only upon receipt of payment and issuance of a booking confirmation.

2.2. Payment: You agree to pay the full amount for tour packages at the time of booking, unless otherwise specified in the booking process.

2.3. Cancellation and Refund: Our refund policy applies to cancellations. Please refer to our Refund Policy for details.

3. User Responsibilities

3.1. Accuracy of Information: You are responsible for providing accurate and up-to-date information during the booking process. Any inaccuracies or omissions may result in cancellation.

3.2. Travel Documents: It is your responsibility to ensure you have the necessary travel documents, including passports, visas, and health certificates, where required.

4. Code of Conduct

4.1. Respec: You agree to treat fellow travelers, our staff, and local communities with respect and courtesy.

4.2. Compliance with Laws: You agree to comply with all applicable laws and regulations in the destinations you visit.

5. Travel Insurance

5.1. We strongly recommend purchasing comprehensive travel insurance that covers trip cancellations, delays, medical emergencies, and other unforeseen events.

6. Changes and Modifications

6.1. We reserve the right to make changes to tour itineraries and schedules due to unforeseen circumstances. We will notify you of any significant changes as soon as possible.

7. Limitation of Liability

7.1. Darjeeling Trails is not liable for any loss, injury, or damage to property or persons during the course of the tour, except in cases of proven negligence on our part.

8. Intellectual Property

8.1. All content on our website, including text, images, logos, and trademarks, is the property of Darjeeling Trails and may not be used without our permission.

9. Termination

9.1. We reserve the right to terminate your access to our services if you violate these Terms and Conditions or engage in any behavior that disrupts our operations.

10. Governing Law

10.1. These Terms and Conditions are governed by the laws of the State of West Bengal, India. Any disputes shall be subject to the jurisdiction of the courts in West Bengal.

11. Changes to Terms and Conditions

11.1. We may update these Terms and Conditions from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised terms.

12. Contact Us

12.1. If you have any questions or concerns about these Terms and Conditions, please contact us:

– Email: support@darjeelingtrails.com
– Phone: +91 97233 23243
– Address: Indreni Apartments, Block A. Nanda lal Thapa Path, Salbari Haat, Salbari, Siliguri, Darjeeling, West Bengal, India 734002

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing Darjeeling Trails for your travel experiences.

Last Updated: September 19, 202