Address : Indreni Apartments, Block A. Nanda lal Thapa Path, Near Salbari Haat, Salbari, Siliguri, Darjeeling West Bengal, India – 734002
Get in Touch with Darjeeling Trails
Sales & Enquiry
Ready to start planning your dream adventure or have questions about our travel packages? Our dedicated sales team is here to assist you every step of the way.
Phone: For immediate assistance, please call us at +91 97351 02930.
Email: Send us an email at info@darjeelingtrails.com, and our team will respond promptly.
Inquiry Form: Fill out our online inquiry form on the website, and we’ll get back to you with all the information you need.
Customer Support
Already booked your journey with Darjeeling Trails or need assistance during your trip? Our customer support team is available to ensure your travel experience is smooth and enjoyable.
Emergency Hotline: For urgent assistance during your trip, please call our 24/7 emergency hotline at +91 97351 02930.
Email Support: Reach out to our customer support team at support@darjeelingtrails.com for non-emergency inquiries, itinerary adjustments, or general assistance.
Frequent Asked Question
Find quick and helpful answers to some of the most commonly asked questions about Darjeeling Trails and your upcoming adventure in Darjeeling and Sikkim.
What types of travel packages does Darjeeling Trails offer?
Darjeeling Trails offers a wide range of travel packages, including Eco Tourism, Tea Tourism, Adventure & Trekking, Educational Tours, Wellness Packages, Honeymoon Packages, Religious Tours, and City Tours. We cater to solo travelers, couples, friends, families, and more, ensuring there’s something for everyone.
How can I book a customized travel package?
Booking a customized travel package is easy! You can either call our sales team at +91 97233 23243, send an email to info@darjeelingtrails.com, or fill out our online inquiry form on the website. Our team will work with you to create your ideal itinerary.
Are your travel packages eco-friendly?
Yes, we are committed to sustainable tourism. Our packages prioritize eco-friendly practices and support local communities. We aim to minimize our environmental impact and leave a positive footprint in the destinations we visit.
What measures are in place for safety during adventures and treks?
Safety is our top priority. Our experienced guides are trained in first aid, and we provide necessary safety equipment for adventure activities. We also maintain communication with local authorities to monitor weather and trail conditions.
How can I contact Darjeeling Trails during my trip for support?
For non-emergencies, you can email our customer support team at support@darjeelingtrails.com. In case of emergencies, please call our 24/7 emergency hotline at +91 97233 23243 for immediate assistance.
What is your cancellation policy?
Our cancellation policy varies depending on the package and timing. We recommend reviewing the specific cancellation terms outlined in your booking agreement or contacting our sales team for detailed information.
Can I provide feedback about my travel experience?
Absolutely! We value your feedback and use it to continuously improve our services. You can email us at feedback@darjeelingtrails.com to share your thoughts, suggestions, and experiences with us.
If you have more questions or need further information, please don’t hesitate to reach out. We’re here to ensure your journey with Darjeeling Trails is smooth, enjoyable, and filled with unforgettable memories.